You are here: Right of Revocation
Customer Service +49-(0)681-37201000

Right of Revocation

Right of Revocation
Only consumers have a right of revocation / cancellation. However, the right of revocation does not exist where goods are custom made to customer specification or clearly tailored to the customer’s individual needs.

Cancellation Policy
Right of Revocation
You can revoke your agreement to the contract in writing (e.g. by letter, fax or email) within two weeks without stating reasons or – if you receive the goods within that period – by returning the goods. The revocation period shall start upon receipt of this written cancellation policy but not before a contract is concluded, before the goods are received by the recipient (in the case of several deliveries of identical goods not before the first partial delivery) and not before we have complied with our information duties in accordance with section 312c subsection 2 BGB (German Civil Code) (in connection with section 1 subsection 1, 2 and 4 BGB-InfoV (Regulations on information duties of the German Civil Code)) as well as with our obligations under section 312e subsection 1 BGB in connection with section 3 BGB-InfoV. To observe the period of revocation, the timely dispatch of the cancellation notice or return of the goods shall be deemed sufficient. Please write or return the goods to the following address:

Anne’s Table e.K., Annette Herkströter, St. Johanner Str. 41-43, 66111 Saarbrücken, Germany  Fax: +49 681 37201009, Email info@annes-table.de

Cancellation consequences
In the case of an effective cancellation, the goods and services received shall be returned and, where relevant, any benefits (e.g. interest) shall be transferred. Where you cannot return the goods and services received at all or only in part or in a deteriorated condition, you may have to pay for the balance. This shall not apply to deliveries where the deterioration is exclusively due to you checking the goods – in a way you would also have been able to do in a shop. You can avoid your obligation to refund us for the deterioration of the goods caused by proper use of the goods if you do not use them as if they were your property and avoid anything that might reduce the value of the goods. Goods that can by sent as parcels shall be returned at our cost and risk.
You shall bear the cost of returning the goods if the goods delivered are as ordered and if the price of the goods to be returned is not higher than 40 Euro or if – where the value of the goods is higher - you have not yet paid in full or paid an agreed installment. In all other cases you can return the goods free of charge. Goods that cannot be sent as parcels will be collected from your address. Refund obligations must be fulfilled within 30 days, starting (for you) the day you send your cancellation notice or the day you return the goods and for us upon receipt of the notice and/or goods.
 
Further Information
Your right of revocation will expire prematurely, if the other partner to the contract has started delivering the service before the expiry of your revocation period with your express consent or if you personally brought about the delivery of the service (e.g. by download).
End of cancellation policy